Privacy Notice

We use POWr to manage all form submissions. By submitting this form, you acknowledge that the information you provide will be transferred to POWr for processing in accordance with their Privacy Policy and Terms. Apex Quality Assurance (“Apex QA”), safeguarding your privacy is of utmost importance to us. This Privacy Notice serves to outline your rights and address any queries regarding your personal data. For further information, please reach out to us at info@apexqualityassurance.com

If you’ve engaged in a contract with any of our subsidiaries or group companies, the controller of your data will be the respective Apex QA entity mentioned in your contract for which you’ve provided additional consent. Otherwise, Apex QA will serve as the controller of your data.

Our policies and procedures for handling personal data are designed in accordance with relevant data protection laws applicable to the regions where we operate, particularly the USA General Data Protection Regulation

Data Collection:

We collect and process personal data when you interact with us, purchase goods/services, or use our products. The collected data includes:

  • Name

  • Username and password

  • Address (home or work), email, and/or phone number

  • Job title

  • Payment and delivery details

  • Browser/device information

  • Call recordings with our customer service

  • Any other provided personal data

Data Usage and Legal Basis:

We process personal data for various purposes, including:

  • Contract fulfillment

  • Compliance with laws and regulations

  • Protecting legitimate interests

  • Responding to inquiries/complaints

  • Personalizing communications/products/services

  • Monitoring website usage

  • Fraud prevention

  • Market research/surveys

  • Direct marketing (with consent)

Data Sharing:

We may share personal data with subsidiaries, third-party service providers, professional advisors, and government/law enforcement authorities as required by law or for legitimate interests.

Data Retention:

Personal data is retained only for necessary periods to fulfill purposes, comply with legal obligations, and protect interests. Retention periods vary based on the type of data and applicable regulations.

Data Storage:

Personal data may be stored and processed within the USA. Adequate safeguards are in place to ensure data protection.

Rights Regarding Personal Data:

You have rights to access, correct, erase, or restrict processing of your personal data. You can withdraw consent and opt-out of marketing communications. Complaints can be addressed to Apex QA’s Privacy Team or relevant data protection authorities. For any inquiries or to exercise your rights, please contact info@apexqualityassurance.com. If unsatisfied with our response, you can escalate concerns to the Information Commissioner’s Office.